Shopify customer support and chat apps: stores and signals
StoreRadar.co found 18 different public customer support and chat tools. The largest current signature is HelpScout, seen on 265,402 observed Shopify storefronts.
If you sell helpdesk or chat software, this group helps you find stores with visible customer-support workflows. Use this page to choose where to look first, then open an app page for more detail.
What this group shows
| Tools in this group | 18 |
|---|---|
| Biggest store count | HelpScout · 265,402 |
| Tools with extra details | 12 of 18 |
| Tools with same-store evidence | 1 of 18 |
| Last checked | 22 September 2026 |
Counts are public storefront observations. One store may appear under more than one technology signature.
Biggest tools in this group
| Tool | Observed storefronts | Evidence on its page |
|---|---|---|
| HelpScout | 265,402 | extra details and a same-store table |
| Gorgias | 3,826 | extra details |
| Tidio | 3,324 | extra details |
| Zendesk | 1,383 | extra details |
| Tawk.to | 826 | extra details |
| Crisp | 678 | extra details |
| Chatra | 477 | extra details |
| Re:amaze | 448 | extra details |
Every tool in this group
Open a tool to see its count, a simple explanation, extra details when we have them, and links to other tools.
- HelpScout · 265,402 observed storefronts
- Gorgias · 3,826 observed storefronts
- Tidio · 3,324 observed storefronts
- Zendesk · 1,383 observed storefronts
- Tawk.to · 826 observed storefronts
- Crisp · 678 observed storefronts
- Chatra · 477 observed storefronts
- Re:amaze · 448 observed storefronts
- Podium · 417 observed storefronts
- Richpanel · 378 observed storefronts
- LiveChat · 334 observed storefronts
- Intercom · 225 observed storefronts
- Gladly · 87 observed storefronts
- Freshdesk · 82 observed storefronts
- Olark · 58 observed storefronts
- Drift · 18 observed storefronts
- Smartsupp · 14 observed storefronts
- Userlike · 12 observed storefronts
Other groups to look at
These groups may help you look at the same stores in another way.
- Email marketing and SMS · 26 active signatures
- Reviews and social proof · 17 active signatures
- CRO and personalization · 29 active signatures
Get the stores
If you sell customer support and chat apps or services, tell us what you sell. We can use this customer support and chat signal with other filters to build a private list of Shopify stores, then look for verified founder emails where the right person is available.
Get Customer support and chat stores + verified founder emails →You can add store type, catalogue size, country and other signals to the request.
Choose a buyer guide: Shopify app developers · ecommerce SaaS · ecommerce agencies
Method and limits
StoreRadar.co checks public Shopify storefronts and counts the signals it can see. We checked this group on 22 September 2026. Counts can change as stores and their tools change.
A signal is a clue from a public storefront. It is not proof of a subscription, performance, revenue or buying intent.